Privacy Policy

Last Updated: 24 July 2025

This Privacy Policy explains how Communication Technologies UK Ltd (“CTL Networks”, “we”, “us”, or “our”) collects, uses, and protects your personal data. We are committed to respecting your privacy and complying with all applicable data protection legislation in the UK, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who We Are

Communication Technologies UK Ltd
Trading as: CTL Networks
Address: Commerce Court, Challenge Way, Bradford, West Yorkshire, BD4 8NW
Email: info@ctlnetworks.co.uk
Phone: 01274 664566

We are a UK-registered company providing network infrastructure, cabling, wireless, fibre optics, and communication technology services.

What Information We Collect

We may collect and process the following personal data:

• Identity Data: Name, company name, job title

• Contact Data: Email address, phone number, postal address

• Technical Data: IP address, browser type, and operating system when using our website

• Enquiry Data: Information provided when contacting us or requesting a quote

• Transaction Data: Details about services you purchase from us

• Marketing Preferences: Your preferences in receiving marketing communications

How We Collect Your Data

We collect data via:

• Direct interactions (e.g. email, phone calls, contact forms)

• Website interactions (via cookies and analytics tools)

• Third-party referrals or partnerships

• Business events, exhibitions, or networking

How We Use Your Data

We use your data for the following purposes:

• To provide and manage our services

• To respond to enquiries and provide quotes

• To process payments and manage transactions

• To communicate with you about your project or our services

• To send relevant updates, marketing or newsletters (only with consent)

• To improve our website and service delivery

We will only use your data when we have a lawful basis to do so, including contract fulfilment, legal obligations, legitimate interests, or your explicit consent.

Data Sharing

We do not sell your personal data. We may share it with:

• Service providers (e.g. IT systems, payment processors)

• Professional advisors (e.g. accountants, legal teams)

• Regulatory authorities where legally required

All third parties we work with are required to respect your data and only process it under our instructions.

Data Security

We implement appropriate technical and organisational measures to protect your personal data. This includes firewalls, encryption, secure servers, access controls, and staff training.

Data Retention

We retain personal data only as long as necessary for the purposes for which it was collected, or as required by law. For example, customer account and invoicing records are kept for a minimum of 6 years for tax and legal compliance.

Your Rights

You have the right to:

• Access your personal data

• Request correction of inaccurate or incomplete data

• Request erasure of your data

• Object to or restrict certain types of processing

• Withdraw consent where given

• Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, please contact us at info@ctlnetworks.co.uk or call 01274 664566.

Cookies and Website Use

Our website may use cookies to enhance user experience, gather analytics, and enable certain functionality. You can manage cookie preferences through your browser settings.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date. Please check back regularly for updates.